VFS Global is a global outsourcing and technology services specialist for diplomatic missions and governments worldwide. The company manages visa issuance-related administrative and non-judgemental tasks for its client governments. With 488 Visa Application Centres (VACs) located in 60 countries across five continents as at 31 October 2011, VFS Global serves the interests of the diplomatic missions of 37 sovereign governments. The company has successfully processed 39.25 million visa applications since its inception in 2001.

The company's highly differentiated solutions portfolio includes dedicated visa application centres, information services (call centres), web based modules (for appointment scheduling and online payment collection), biometrics (data capture and transfer), legalisation/attestation, translation, overseas citizenship, etc. This broad scope enables missions to focus entirely on the primary task of assessment and interviews.

From the distribution of visa application forms to returning processed applications, and related services, VFS Global follows a series of highly advanced, precise and streamlined processes to ensure its clients' and applicants' absolute security and confidentiality.

VFS Global has built its business on the three pillars of Trust, Technique and Technology. This three-pronged approach enables VFS Global to maximise convenience and efficiency for both diplomatic missions as well as applicants. To ensure that all transactions performed are secure, safe and confidential, VFS Global has put in place privacy protection control systems designed to ensure the highest standards of security and confidentiality. The company also has an on-going programme to address information security risks within various business processes, to make certain that all operations are ISO compliant.

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VFS Global is a wholly-owned subsidiary of the Kuoni Group, a public-listed company headquartered in Zurich, Switzerland. For more information, please visit www.vfsglobal.com